Who We Are
Established in 1999, we are an independent consultancy specialising in IT infrastructure design and build and security. We have many years of experience in building and securing IT networks of different sizes and complexities. We adopt a highly personal and tailored approach to every project and take pride in our long-standing relationships with our clients.
Principal Founder. Thiew founded IT Protocol in 1999 with the ethos of aiming to provide a unique level of personal client service that’s rare in the IT industry. In his own words...
"To achieve this, I went about building a highly skilled technical team which could operate professionally across all levels of client management structures"
Thiew’s current role is a combination of client and project management, something he enjoys doing most.
Technical Director. Richard's IT career began in 1993 as a software developer with Devon based Kudos Software. After progressing to Technical Director Richard set up a consultancy business R-Tech Systems in 2002 and contracted to a number of SME and corporate clients including Capgemini, EDS, Hochtief Construction, Computerworld, LSE Space and Cornwall County Council.
Now responsible for the day to day running of ITP Richard offers consultancy services & project management and works closely with customers to continually improve service levels.
Senior Technical Consultant Deane is our newest team member and comes to IT Protocol with a strong background in the IT security industry working for the likes of Kaspersky and Bit Defender. After spending nearly twenty years working in this field with most of the industry leaders, Deane knows what security truly means
"It’s how you provide a safe and secure environment for people to work, whilst allowing them to work to their best ability"
Deane also provides additional cover on the help desk and works on projects.
Trainee Technician Charlie joined us in March following a 2 year spell as a maths student at University. Charlie has picked up the ropes very quickly and looks after our help desk and CRM systems whilst continuing to improve his skills. Charlie assists with system builds in the office and on site project work.