Trend Micro and Bit Defender Gravity Zone enterprise security products are continually updated with the latest pattern files 24/7 from a secure, cloud based portal and allow you to scan and control removable USB storage.
Any threats are reported back to our support team so we can isolate and fix the problem.
Gateway & Mail Security
The UTM firewalls we deploy from Stormshield and SonicWALL deliver gateway protection and IPS to detect and remove threats from email and internet browsing and ensure that all downloaded content is safe and secure.
Trend Micro HES is one of the best in class for removing email threats and filtering out spam to provide a clean email feed into your mailbox. HES (hosted email security) is a cloud based tool and is compatible with both 365 and on-premise mail servers.
Backup & Storage
VEEAM Backup & Replication is our number one selling backup tool, compatible with VMWare, Hyper-V and physical infrastructure.
VEEAM offers a wide range of backup options ranging from traditional tape drives to offsite and cloud hosted storage. Its speed and flexibility make it the ideal choice for Disaster Recovery plans.
Other products in our portfolio include Microsoft Azure backup and iDrive for file level cloud backups.
Looking for a storage solution ? SAN, NAS, RAID, SATA, SAS, SSD, iSCSI, USB, Tape, Cloud ?
We can design and build the right storage solution to fit your business for servers, backups and and high availability enterprise infrastructure.
Call for details.
Internet & VOIP
IT Protocol are an approved reseller of leased lines, FTTC and FTTP products as well as traditional PSTN phone lines. We offer a wide range of
products from TTB, BT, Virgin and SSE through our wholesale provider. There are many cheaper Market B services which cannot be purchased through the retail channel
which we can offer you.
Our internet services are fully managed with 6 static IP adresses and we have access to diagnostic tools such as PSTN line tests so we can quickly track and escalate faults when you experience an outage
In 2025 BT are withdrawing all the traditional voice services including ISDN and PSTN and all calls will need to be digital.
In partnership with Exponential-e we offer a cloud hosted PBX solution allowing you to access your office number and make calls from any location on your mobile phone or laptop.
The UC Connect solution is sold as a managed sevice offering a number of benefits over traditional VOIP
- No PBX required on site
- Reduced capex
- 24/7 monitored cloud switchboard
- Does not suffer from firewalls dropping calls
The UC-One VOIP product works well on low speed and 4G connections. Its based on the Cisco Broadsoft platform and is bundled with a smart Polycom handset, mobile app, voicemail to email and call management features. Pooled minutes across all the handsets make it easy to keep to a monthly budget.UC-ON-Office-Compare
Cloud Hosted Email
Cloud hosted email such as Microsoft 365 hosted exchange can be accessed from anywhere 24/7. Access your email via a laptop, mobile phone or tablet.
365 has many of the features of a traditional Exchange platform but with its high availability and subscription options it is now the number one choice for business messaging.
For companies that don’t want to be tied down to Microsoft products Gmail for business is a good alternative and can be managed and accessed through the chrome web browser.
Microsoft Exchange provides an integrated on-premise solution for messaging, collaboration, calendars and task management.
Exchange 2019 is still available to organisations or individuals that prefer a fixed cost solution. We recommend a good firewall, spam filter and offsite backup solution when hosting your own mail server.
Switches & Firewalls
HP Procurve and Aruba switches provide a secure platform with an intuitive web interface. Designed for core networking and fault tolerance they include all the features you would expect from an enterprise product but without the price tag.
Stormshield firewalls are EAL4 certified with UTM and advanced content filtering options. As a subsidiary of Airbus the Stormshield brand is renowned for its robust security and threat protection.
SonicWALL TZ series firewalls are very popular with small business users. They are competitively priced and ideal for secure remote access. Sonicwall offers an 'all in one' security solution which works with BT, Virgin, leased lines and other mainstream internet services.
The Cisco Meraki range is ideal for office, retail and hospitality.
Suitable for both indoor and outdoor installations, Meraki kit is designed for rapid deployment and offers cloud management, automatic updates and can be teamed up to build a scalable mesh solution. The Meraki range is powered by PoE and includes wireless access points, firewalls and switches. We also supply and install the Meraki Go range which is an out of the box solution ideal for small and home offices.
Comms room in a mess ? Give us a call. Many networks grow organically with the business resulting in messy cabling, damaged equipment and , in some cases, frequent outages. We can source new racks and cabinets of all shapes and sizes and come in to give the comms room a fresh, tidy look with a fully labelled inventory.
IT Protocol use certified local companies for CAT6 and fibre cabling jobs.
Servers & Desktops
IT Protocol supply and install HP Enterprise servers including the ML (tower) and DL (rack-mount) ranges.
All servers are configured and thoroughly tested before commissioning. Our server options include..
- Domain Controllers, File & Storage Servers
- SQL and Application Servers
- Mail Servers
- Remote Desktop Services
Planning a refresh of your laptops or desktops ? Or just looking to replace a slow or faulty machine. Whatever the requirement just give us a call.
Our extensive network of suppliers allows us to source hardware for any desktop replacement or refresh project and we are happy to work with your IT team on large scale deployments.
With Windows 7 going end of life in January 2020 now is the time to upgrade and keep you organisation compliant.
VMWare at a glance…
- Modular, scalable solution
- Reduce power consumption & hardware costs
- Faster provisioning times
- Support for Disaster recovery in conjunction with VEAAM backup
- Snapshot technology ideal for build/tear down environments such as training and UAT
- High Availability
Why move to VMWare ? Are you experiencing problems with unreliable hardware or performance issues ? Or simply looking to consolidate all of your legacy hardware onto a single platform to save space and tidy up the clutter ? Or you may have an alternative to VMWare and are looking to move across - we can answer these questions and many more. There are many use cases for VMWare but if you are not sure then give us a call to discuss your project.
Is VMWare expensive ? Some would say its re-assuringly expensive but you don’t have to move everything on day 1. An essentials hypervisor license is affordable and is aimed at small organisations looking to take the first steps onto a virtual platform. Here at IT protocol we want to build a long term relationship with our clients so we are happy to discuss a project plan to spread the implementation costs.
With over 20 years experience managing corporate clients the IT Protocol team are well placed to look after your IT needs. Our support extends way beyond the traditional 8 * 5 phone/email package and we hold regular review meetings to ensure we are meeting the needs of our customers.
A contract with IT Protocol offers the following benefits:-
- Phone & Email support Monday to Friday
- Managed backup service monitored daily - failed backups are fixed immediately
- Weekly storage health checks on server and backup drives
- Monitoring of key assets
- At least 2 maintenance checks per year on all physical and virtual servers
- Priority response to internet and email outages and malware attacks
- Next day on site response for major outages (subject to resource availability)
- Licenses are automatically tracked and renewal reminders are sent out well ahead of the expiry date
Our core skills have been developed around Microsoft platforms running on HP Enterprise hardware and protected by a range of UTM firewalls and enterprise security products. We are VMWare VCP certified and deploy Veeam backup solutions to keep our clients data safe.
We are happy to take on new clients so if you are a local business and feel that you are not getting a good level of service from your current provider then give us a call for a no obligation chat.
What we do
Here at IT Protocol we thrive on a challenge so if you have any unusual requirements then call us now. If we don't know the answer we can tap into a wealth of knowledge from our supplier chain or refer you to a partner that may be able to assist.
As well as our day to day support activities we offer consultancy and project management services to get your new project or site up and running.
To give you an idea here is a selection of projects and consultancy activities we have carried out over the last 2-3 years:-
Working with the client to develop a DR system following a ransomware attack in 2018. IT Protocol took the lead in kicking off the project including a full set of reccomendations, costings and timescales. Once the proposal was accepted we moved the client onto a VMWare platform and built a DR site and secure failover procedure which is tested weekly. The project was delivered within 3 months.
Minimising down time and loss of production by identifying and deploying redundant solutions at network and server level.
Working with BT via our wholesale provider to bring a leased internet service into a green field site for new business units
Developing a set of security policies for a customer to achieve ISO 27001 compliance
Reviewing scans and recommending remediation steps
Relocation of IT equipment and server rooms to new premises
Products & Licenses
We supply licenses for a wide range of products and ensure your organisation remains compliant with annual renewal reminders.
If the item you are looking for isn't listed then give us a call and we will do our best to source it for you.
Open Licenses and CAL's for servers and cloud based 365 products. Includes server access, RDS, Exchange, SQL, Office 365 and many more.
Great prices on storage, server and desktop warranties and carepacks
We work with a UK based partner to offer 24/7 4 hour hardware replacement warranties for any server of any age
IT Protocol are UK resellers for Trend Micro and Bit Defender security products. We also offer MSP managed 2FA sign-on from Cisco Duo
We supply the full range of Stormshield and SonicWall products with competitive license renewals and installations services
We supply and install Digicert SSL SAN and wildcard certicates for mail servers, RDS servers, Citrix servers, firewalls and web platforms
Veeam Backup & Recovery for physical machines and hypervisors including VMware and Hyper-V. Veeam is available as a perpetual license or a subscription licence and we will soon be offering an MSP version