Technical support

Business Support

Proactive, personalised IT support for SMEs and corporate clients

With over 20 years of experience managing corporate IT environments, we offer support contracts that go far beyond the typical 8×5 helpdesk. Our team monitors, maintains, and protects your infrastructure, so you can focus on running your business.

Support Contracts Include

  • Phone & email support (Monday to Friday)
  • Daily monitoring of backups—failed jobs are fixed immediately
  • Weekly storage health checks on server and backup drives
  • Asset monitoring and reporting
  • At least two maintenance checks per year on all physical and virtual servers
  • Priority response to internet outages, email issues, and malware attacks
  • Next-day on-site response for major outages (subject to availability)
  • Automatic license tracking with renewal reminders sent well in advance

Technical Expertise

  • Deep experience with Microsoft platforms
  • HP Enterprise hardware deployments
  • UTM firewalls and enterprise-grade security products
  • VMWare VCP certified engineers
  • VEEAM backup solutions for robust data protection

If you're a local business and feel underserved by your current provider, we’d love to offer a no-obligation chat to explore how we can help.

Who we work with